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How do I order a car?
Send us the model and your country via WhatsApp or the form. We confirm availability and total price, sign a contract, and after the deposit we buy and ship the car. We keep you informed at every stage.
How can I pay?
Bank transfer (T/T) to our company account in USD or CNY. Payment terms are fixed in the contract. We do not ask for payments to personal cards.
How long does delivery take?
Typically 20–45 days depending on the country and route: rail/truck to Central Asia is faster, Russia depends on the border crossing, sea freight takes longer but can be cheaper.
Can I see the car before paying?
Yes. After sourcing we send an inspection report: 50+ photos, videos, paint thickness, accident history. You approve the car before we pay the seller.
Who handles customs in my country?
Export customs in China is fully on us. Import clearance in your country is done by you or your broker — we supply all documents and consult on requirements.
What documents will I receive?
Contract, invoice, export declaration, certificate of origin, packing list, and the car's Chinese documents. Enough for clearance in your destination country.
Is there a warranty?
New cars carry the factory warranty (terms depend on the brand's policy in your country). For used cars we guarantee the accuracy of the inspection report and described condition.
What about ERA-GLONASS and certification for Russia?
For Russia the car must pass SBKTS and be fitted with ERA-GLONASS at import. This is done on the Russian side; we advise on which models pass smoothly and prepare the needed documents.
What is the minimum order?
One car. Volume buyers (dealers, showrooms) get better service-fee terms — ask us.
Can you find spare parts?
Yes, we source original and OEM parts from China's supply chain and ship them to your country.